How to File an Insurance Claim

If your belongings are lost or damaged during rental, follow this simple process to file a claim.

Step 1: Report the Incident

Notify our customer service immediately via phone or email. Provide your rental details and a summary of the incident.

Step 2: Documentation

Submit required documentation, including:

• Police report (if theft involved)
• Photos of damage (if applicable)
• Rental agreement and proof of insurance

Step 3: Claim Assessment

Our claims team reviews your documents and may contact you for additional information.

Step 4: Resolution

After assessment, we will inform you of the claim decision and any compensation provided. Claims typically take X business days to process.

If you need help during the claim process, our support team is ready to guide you every step.