Frequently Asked Questions (FAQs) About Locker Safety and Security

Your safety and the security of your belongings are very important to us. Here are answers to common questions.

How secure are the lockers?

Our lockers are constructed from high-quality steel, equipped with tamper-proof locks and monitored by 24/7 surveillance cameras.

Is my privacy protected?

Yes, only you and authorized staff have access to your locker. We adhere to strict privacy policies.

What if someone else damages my locker?

Damages by third parties are covered under our insurance—report incidents promptly.

Can I store valuables?

We recommend insuring valuable items and declaring them if possible. Some high-value items may have coverage limits.

What liabilities does the company cover?

Please review our Terms & Conditions for detailed liability information. Generally, the company is liable for damages or theft when insurance is purchased and terms are followed.

For more questions, contact our help desk anytime.