What is an eSIM?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without needing a physical SIM card. It’s built into many modern smartphones and makes switching mobile carriers quick and easy — perfect for travelers who want seamless connectivity without swapping SIM cards.
How to Purchase an eSIM from Rahal
- Visit the Rahal website or app and select the eSIM option for your destination.
- Choose the plan that fits your travel duration and data needs.
- Complete the secure purchase and you will receive a QR code via email or in your Rahal account.
How to Activate Your Rahal eSIM
Follow these simple steps to activate your eSIM:
- Check your device compatibility:
Ensure your phone supports eSIM and is updated to the latest software version. Popular eSIM-compatible devices include iPhone XS and later, Google Pixel 3 and later, and many others. - Connect to Wi-Fi:
A stable internet connection is required to download and activate the eSIM profile. - Scan the QR code:
- On your phone, go to Settings > Cellular > Add Cellular Plan (may vary by device).
- Scan the QR code sent by Rahal via email or your account.
- Complete activation:
Follow on-screen instructions to finish activation. Your phone will download the eSIM profile and get connected.
Troubleshooting Common Issues
- Activation error:
Ensure your device software is updated and try scanning the QR code again with a strong Wi-Fi connection. - No signal or connectivity issues:
Restart your phone and verify the eSIM plan is selected as your primary data source. - Error message comes up:
Note down the exact error message and contact Rahal support with the details for personalized assistance.
Need More Help?
If you encounter any issues or have questions, reach out to our support team via WhatsApp, live chat, or phone. We’re here to help 7 days a week!
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