All purchases made for Stellar Skyonomy merchandise come with the assurance of our 30-day satisfaction guarantee. This means that if for any reason you are not completely satisfied with your purchase, you can return it without any hassle. We even cover the cost of shipping for the return, making the process as easy as possible for you. Furthermore, if you have a subscription to Stellar Skyonomy, you have the flexibility to cancel it at any time that suits you. However, before proceeding with the cancellation, we encourage you to take a moment to review our detailed refund policies outlined in this article.
Refund Policy
Our refund policy is straightforward and customer-friendly. If you decide to initiate a return within 30 days of receiving your items, we will automatically issue a full refund. It’s as simple as that! For those who have an annual subscription to our website, you have the freedom to cancel at any time. When you choose to do so, your refund will be calculated on a prorated basis, which means it will be adjusted according to the date you cancel your subscription. This ensures that you only pay for the time you utilized our service.
Request a Refund
If you believe that you are eligible for a refund but have not yet received it, we encourage you to reach out to us. The best way to do this is by filling out a refund request form. Our team takes every refund request seriously and we strive to review each one promptly, aiming to respond within two business days. Please keep in mind that if you are awaiting a refund, it may take up to 10 business days for it to reflect on your card statement after it has been processed. We appreciate your patience during this time and are here to assist you with any questions you may have.
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